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Retail Customer Experience latest news


LIVE WEBINAR: Creating emotional connections through immersive digital experiences

Date: Tue, Feb 23, 2016 | Duration: One Hour | Organizations today have an opportunity and responsibility to engage consumers with digital communications that create emotional connections between customers and brands through immersive encounters we call “digital experiences.”

Top Stories

The “perfect storm” for an omnichannel explosion in India

Lessons learned from India’s retailers … and changing consumers.

Food fight on Capitol Hill: Update on Common Sense Nutrition Disclosure Act

There are eight ways menu-labeling guidelines will change if HR 2017 becomes a law.

Visa: 2015 a watershed year in migration to chip cards

According to the latest figures from the network, there are now more chip cards in the U.S. than in any other country.

Consumer demand for GPS tools, fitness devices drives Garmin earnings

An increasing consumer appetite for fitness trackers and GPS navigational tools led to robust and healthy sales and revenue for Garmin Ltd.

White Papers & Case Studies

The Missing Link: How to combine customer care and customer experience to build awareness, create loyalty and grow revenue

For too long, retailers have considered customer care to be only a cost. Instead, by combining it with customer experience, big data and predictive analytics, customer care can actually generate revenue. Download Now

Next-gen Beacon Use Will Transform Retail CX

Beacons are a powerful tool in the customer experience practitioner’s toolbox that can help monitor, manage, and reinvent customer experiences.Download Now

The Digital Signage Pot of Gold for Commercial Integrators

Digital signage has found its place in providing business value. The digitization of the marketplace is pushing enduser enterprises to invest in the technology. Consumers expect dynamic yet personalized information delivery, prompting business to reexamine how they’re communicating with and marketing to their audience. Download Now

Improve customer flow with the leader in queue management solutions.
Lavi Industries will assess the psychological impact of queuing, specific to your facility, to reduce perceived wait time while promoting and cross-selling your product portfolio. Learn More
Premium Reports

2015 Digital Signage Future Trends Report

The key to surviving the future is being ready for it by having intelligence about what’s coming down the road. The 60-page downloadable 2015 Digital Signage Future Trends Report contains the full results of our exclusive survey of over 1,000 deployers and hardware/software/service providers in the dynamic digital signage industry.

2016 Mobile Payments State of the Industry

With comparative data for the U.S. going back to 2011 and the U.K. for the last two years, this report will give you insight into how quickly the industry can change. A shocking shift in consumer sentiments is revealed!
Stay Connected

Judy Mottl is editor of RetailCustomerExperience.com . Stay up to date on the latest news, products, and trends in the retail industry by following Judy and RetailCustomerExperience.com on:

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