Home > Uncategorized > Reminder – Tilt Pro is shutting down in 48 hours (June 26, 2017)

Reminder – Tilt Pro is shutting down in 48 hours (June 26, 2017)

 

 

 

Only 48 hours remaining – Tilt Pro will be permanently shut down at Midnight PST on June 26, 2017.

Tilt Pro is shutting down

Just a friendly reminder that Tilt Pro will be permanently shut down at Midnight PST on June 26, 2017. We will continue to support existing campaigns, payments, refunds, and dashboard access until 6/26/2017.

If you are actively collecting payments, we recommend that you begin taking immediate steps to adopt a new platform for your e-commerce needs. We’ve prepared answers to the most pressing questions you may have below and we are standing by to help with any concerns you may have.

Answers to important questions:

How long will I be able to accept payments?
Active campaigns can accept payments until midnight June 26th, 2017.

For how long can I issue refunds?
You can issue refunds through your Tilt Pro dashboard until midnight June 26th, 2017. For those accounts with a direct Stripe relationship, you will be able to issue refunds directly through your Stripe interface even after Tilt Pro winds down.

How can I access my payment and customer data?
Login to the Tilt Pro dashboard at pro.tilt.com. If you created an account with your own Stripe account, Tilt Pro’s shut down will not affect your access to your Stripe payment data.

I still have funds in reserve. How can I receive a payout?
For a handful of legacy accounts, which have not completely fulfilled campaign obligations, we are still holding funds in reserve. Please reach out to us as these will be handled on a case-by-case basis.

What alternative platforms do you recommend?
We’ve put together a list here: https://docs.tilt.com/docs/platform-migration-options

I have more questions, where do I go?
We’ve prepared a thorough guide to the shut-down here. If you do not see your questions answered here, please reach out to us at questions@tilt.com

It has been a privilege to support such inspiring work and inspiring teams and we wish you the best in your future endeavors. We will continue to provide ongoing support until June 26th, 2017. If you have any questions at all, please don’t hesitate to reach out.

The Tilt Pro Team

 Tilt Pro was formerly called “Crowdtilt Open” and “Crowdhoster.”

Our mailing address is:
Tilt Pro

370 Townsend Street

San Francisco, Ca 94107

 

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